The VIDsigner E-Delivery service is the digital alternative to burofax and certified postal mail, which allows greater agility and security with lower costs. From a legal standpoint, it provides a guarantee in the event of a dispute that the recipient has received an electronic notification.
The evidence report certifying that the file has been delivered collects all the information necessary to confirm that the recipient has received the email, origin and date of submission, as well as the actions that have been taken.
VIDsigner acts as a Trust Service Provider in compliance with European Regulation No. 910/2014 on Electronic Identification (eIDAS).
You can access the service manually through the web console or by integration via the Rest API.
Once registered, simply enter the signer's information as well as their mobile phone number and email address and upload the file you want to send.
You can decide whether you want the signatory to receive a copy of the document as an email attachment after viewing it; check the "Reminder" option if you want the email to be sent more than once until the signatory opens the email; and enable the "Save data" option if you want to send a new email next.
The signer receives your reliable communication by email and clicks to access the content. The protocol records two steps: your email address and the mobile phone number on which you will receive a one-time password that you receive to access the file.
The tab with your files is where you keep the history of all the documents you submitted and the status of the step-by-step shipments you made:
E-mail has been read: If the recipient has opened the email informing them that they have received a reliable communication.
Click on the link: If the recipient has tried to access the file.
SMS sent: If the recipient has received the SMS to collect the communication.
OTP used: If you have used the password via SMS to open the documentation.
Downloaded Document: If downloaded upon reading.