VIDsigner E-Delivery

Certified communication via email

AGILITY AND SECURITY AT A LOWER COST

The certified email communication service VIDsigner E-Delivery is the digital alternative to traditional certified mail, providing a greater degree of agility and security at lower costs. From a legal point of view, it represents a guarantee in case of dispute as to whether the recipient has received an electronic notification.

The evidence report that certifies that the document has been delivered contains all the necessary information to verify that the recipient has received the email, as well as details about the sender and the date it was sent, along with the actions the recipient has taken.

VIDsigner acts as a Trust Service Provider in compliance with the European Regulation 910/2014 on electronic identification (eIDAS).

HOW DOES IT WORK?

STEP 1

You can either access the service manually through the web app or via integration with the Rest API.

STEP 2

Once registered, you only have to enter the signatory’s details, their mobile phone number and email address and upload the file you would like to send.

You can opt to have the signatory receive a copy of the signed document via email; check the “Reminder” option if you wish to have the notification email sent more than once until the signatory opens it; and enable the “Save data” option if you want to send a further email to the signatory.

STEP 3

The signatory receives your certified electronic communication by email and clicks to access its content. The protocol registers two details: the email address of the recipient and the mobile phone number on which they receive a one-time password to access the document.

STEP 4

In the tab containing your files, the history of all the documents you have sent and their status is stored – with information on each step of the process:

  • EMAIL OPENED: If the recipient has opened the email informing that they have received a certified electronic notification.
  • LINK CLICKED: If the recipient has tried to access the document.
  • OTP SENT: If the SMS with the one-time password was sent out to access the document.
  • OTP USED: If the one-time password has been used to open the document.
  • DOCUMENT DOWNLOADED: If, once read, the recipient has downloaded the document.

BENEFITS OF CERTIFIED ELECTRONIC COMMUNICATIONS VIA VIDSIGNER E-DELIVERY

VIDsigner E-Delivery provides a certified electronic communication of your notifications that has full legal validity. It includes a report of where it is sent from, where it is sent to and who receives it, along with the content and the status of each step of the communication. This service is faster and more efficient than any other traditional paper-based method.

Probative value: Collection of evidence during the process

Alternative / Complement to certified mail

Lower costs and more control of communications

Improved traceability of sent documents

No download required and can be used anywhere

USE CASES

The certified email communication service VIDsigner E-Delivery is commonly used in all these scenarios: Contractual notifications ( Incorporation, Termination, Dismissal, etc.), Debt claims, Direct debit mandates (SEPA), Infringement of intellectual property rights, Withdrawal from contracts (business, rental, purchases, etc.), Deliveries or Collections.

TRY IT NOW FOR FREE WITHOUT ANY COMMITMENT

REGISTER FOR A TRIAL

WE GIFT YOU 5 FREE ELECTRONIC NOTIFICATIONS